Recently my brother, Dennis Decker, moved from Florida to join our business as a manager. Dennis graduated from Brigham Young University with a degree in English. His focus is customer service and employee management. Dennis is a talented, genuinely friendly person. I hope you enjoy working with him as much as I do.
One thing that Dennis brings to the business is a focus on our why. We spent some time thinking about why we do what we do, and came up with several basic beliefs that differentiate us from the competition:
We believe in the value of hard work.
The easy pay-off never leads to long term happiness and satisfaction. While some look for the easy buck, we know that working hard to achieve success ultimately leads to much higher satisfaction. We’ll work hard for you, just as you work hard for your customers.
We believe in the value of each person.
We believe that each person has intrinsic worth. Our faith in God leads us to see each person as our brother or sister in the great family of humanity. Each and every customer deserves our support and good intention, and we work to uphold the trust you put in us.
Because of this, we work to treat each job as unique and important. We will not force your business into our template; instead we work to meet the custom needs of each individual.
We believe in small business, and we want you to succeed.
Your small business represents your opportunity to take what you know, add in your hard work, and earn financial success for you and your family. New businesses account for a disproportionately large number of the successful innovations in our economy – an individual or small group of people have the flexibility to create new things in ways that large companies cannot or will not. Furthermore, small businesses keep the money in the local economy: shopping locally means more money in your own pocket later on.
Of course, with all the advantages of small business there are also drawbacks. Small businesses have fewer resources to deal with the technical and administrative challenges faced by every company. Their small size makes them more vulnerable to changes in the business climate. Few small businesses have all the expertise needed to succeed on their own, and they must rely on expert outside help. Just as we must rely on outside help for tax preparation or HVAC maintenance, most small companies must rely on outside expertise for marketing and design. We want to help you succeed, and that means bringing our expertise to bear on your printing and sign needs.